Contact Us
For fast and friendly assistance, please contact Express Scripts using the information below.
| Within the United States | Toll-Free: 877.363.1303 |
| Outside the United States |
Dial the in-country access code listed below: Germany: 00+800-3631-3030 Italy: 00+800-3631-3030 Japan–IDC: 0061+800-3631-3030 Japan–Japan Telecom: 0041+800-3631-3030 Japan–KDD: 010+800-3631-3030 Japan–Other: 0033+800-3631-3030 South Korea: 002+800-3631-3030 Turkey: 0811-288-0001 (once prompted, input 877-363-1303) United Kingdom: 00+800-3631-3030 All other areas outside the US, call 866.ASK.4PEC (866.275.4732) |
| TDD If Your Hearing Is Impaired | Toll-Free: 877.540.6261 |
| @MilitaryRx | |
| DOD.customer.relations@express-scripts.com | |
| Postal Mail |
Express Scripts, Inc. PO Box 52150 Phoenix, AZ 85072 |
| Fraud Tip Hotline | To anonymously report suspected fraudulent behavior by pharmacies, prescribers or members, call 866.216.7096 or e-mail us. |
| EOB (Explanation of Benefits) Fraud Tip Hotline | For questions about medications appearing on your EOB, call 866.759.6139 or e-mail us. |
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