Contact Us - Express-Scripts.com

Express Scripts

Contact Us

Express Scripts and Medco Are Now One Company

To continue providing you with the high-quality service you expect, we're proceeding carefully as we bring our two companies together. Please continue to use the same contact information you've been using.

For patients with an Express Scripts ID card ...
For patients with a Medco ID card ...
  • Physician Service Center
    1.800.211.1456
    (1.800.497.4641 internationally)
    8 a.m. – 8 p.m. Eastern, Monday – Friday
  • Physician Connectivity
    1.800.411.1665 (1.800.497.4641 internationally)
    8 a.m. – 8 p.m. Eastern, Monday – Friday
    ePrescribing@express-scripts.com

    To ePrescribe, choose:
    Medco Mail Order Pharmacy – electronic
    NCPDP ID 3121504
    255 Phillipi Road
    Columbus, OH 43228
  • Prior Authorization
    1.800.753.2851
    Get prior authorization forms and information