Contact Us

For help with... Call or email us at...
Your prescription benefit or prescriptions filled through the Express Scripts Pharmacy Call Patient Customer Service at the number on your prescription ID card.

No ID card? No problem ... sign in (or create an online account) to find your plan's specific toll-free number or to send us a secure email.
TRICARE Pharmacy Program Find contact information for TRICARE beneficiaries.
Our website or your online account

Please email technical support for assistance. Or, for assistance by phone:

  • If you have an Express Scripts ID card, call 877.852.4060.
  • If you have a Medco ID card, call 800.711.5672.
Suspected fraudulent behavior Visit the Fraud Tip Hotline page to call or complete an online form. All information will be kept strictly confidential.