Inquiry Form

Get answers to your questions quickly and easily online. Although Express Scripts answers the majority of questions within 1 business day, additional time may be needed to properly research some issues. Inquiries are answered between Monday and Friday from 8 a.m. to 5 p.m. CST.

* Required

  Seven-Digit NCPDP Number *
  Contact Name *
  Rejection Code *
  Reason Code *
  Member ID *
  Group Name
  Prescription Number *
  Date of Fill *
  NDC/Drug Name *
  Phone Number *
  Fax
  E-Mail
  Comments