Express Scripts FoundationResearch & Consumerology
Select Solutions, Powered by ChoiceSM
Express Scripts Select Solutions are designed to deliver greater effectiveness with minimal member disruption. Rather than mandatory programs that require all members to follow the optimal behavior or passive programs that rely on education or financial incentives alone to engage members, Select Solutions programs identify each member's underlying intent and make it as easy as possible for members to act on those desires. This approach drives better program performance while preserving individual choice – which translates into low member disruption.
What People Are Saying about Select Solutions
"[Express Scripts] Select Solutions and initiatives like this that harness what is really driving people's pharmacy choices and drug adherence could powerfully impact employee health in a positive way, and at the same time it could save employer plans too."
— Steve Wojcik, Vice President of Public Policy, National Business Group on Health 1
Select Solutions programs include:
- Select Home Delivery increases home delivery utilization while preserving individual choice and member satisfaction.
- Select Network voluntarily moves members to value-enhanced pharmacies that offer reduced rates, creating savings for the plan sponsor.
- Select Step Therapy increases the use of generics while maintaining member satisfaction and managing disruption.
- Select Specialty encourages patients with specialty prescription therapies to make active, informed healthcare decisions and take advantage of our comprehensive clinical care and services.
1 Drug Benefit News, Steve Davolt, "Choice, Opt-Outs Drive Increased Patient Engagement in Innovative Program Design"
