Research & Consumerology
Select Home Delivery
What Our Clients Are Saying about Select Home Delivery
"Select Home Delivery is actually one of the easiest programs I've ever implemented. First of all, it had the largest impact in terms of dollars outcomes, and second of all, it had the really lowest impact in terms of complaints and things that I received from our employees. Quite honestly, this has been an amazing program for us."
— Bob Ihrie, Senior Vice President, Human Resources, Lowe's
For people who regularly fill long-term prescriptions, home delivery offers several important advantages:
- Greater savings
- Higher therapy adherence
- >99.99% dispensing accuracy
- No trips to the pharmacy
- Free delivery
How Does It Work?
Select Home Delivery (SHD) is designed to increase home delivery use while preserving member choice and satisfaction. Focusing on members using retail pharmacies for maintenance medications, SHD requires members to choose either the Express Scripts PharmacySM or remain at retail with no financial penalty. Another option is our SHD – Opt Out approach, giving members 60 days to opt out of exclusive use of the Express Scripts Pharmacy.
How It's Saving Our Clients Millions
Currently, more than 350 plan sponsors are enrolled in this program, yielding millions in total annual savings. Select Home Delivery works because it:
- Preserves individual choice
- Generates significant savings for plan sponsors and members
Start Driving Out Waste with Select Home Delivery Now
If you're interested in talking about reducing costs through effective channel management, contact us.
Express Scripts Foundation