Express Scripts FoundationResearch & Consumerology
One of the industry's most advanced facilities, it's a must-see destination for healthcare innovation.
We continue to turn an understudied component of healthcare into a well-researched, evidence-based discipline.
Activating consumer intent is possible only by applying an advanced understanding of human behavior.
“The Pharmacy Benefit is Understudied.”
That was our belief in 1986 and it remains a guiding principle to this day. Our commitment to research and exploration has remained a key brand attribute of Express Scripts and an invaluable beacon for product development and innovation.
Our track record as innovators is unsurpassed in the industry. We strive to work harder and smarter every day to enable better health and value, helping patients live healthier, more productive lives.
Collecting data is the easy part. Developing insights from the data requires rigorous analysis, testing and measurement. Turning those insights into solutions is the heavy lifting. We set out to create a company that would develop industrial-strength solutions that enable clients to manage a more affordable pharmacy benefit that is designed to deliver optimal health outcomes.
Over the past quarter century, we've built a legacy of evidence-based solutions. Our continued investments in talent and technology provide clients and patients a steady stream of new and effective tools to make healthcare more efficient and consumer-centric. Our mission is more vital than ever.
Just Imagine
What is the next frontier? The next leapfrog concept? How do we get our hands on it?
Combine a few hundred thousand miles of travel with countless hours of observational and quantitative research, an insatiable curiosity for inquiry and dialogue, and an active imagination, and you’ve got a good start.
Now build a lab to test and learn, hire scientists and researchers from other related industries, associate yourself with the leading academic thinkers in the nation, promote innovation in every corner of the company and you'll be getting closer.
Now focus all the resources and knowledge on one pain point: The Billions of Dollars in Wasteful Spend in Healthcare.
That’s what we do each and every day at Express Scripts. We explore for insights and develop solutions that unlock tremendous value for clients and members. And we enjoy the challenge and the journey. That's the heart of innovation at Express Scripts.
