Research Focus Areas - Express-Scripts.com

Research & Consumerology

Research Focus Areas

Our researchers conduct many kinds of studies that help inform decisions about pharmacy benefits. We focus on three key areas:

Effective Behaviors

  • Assessing how social, financial, organizational and behavioral factors affect access, quality and the cost of healthcare
  • Examining consumer behavior, preferences and beliefs as they relate to pharmaceuticals and the pharmacy benefit
  • Demonstrating the impact of pharmacy-related behavior on public health and the financial costs to payers

Clinical Quality and Value

  • Weighing the clinical value or health outcomes associated with various drug therapies
  • Analyzing the utilization and effects of drugs in large populations
  • Comparing the value of one pharmaceutical drug or drug therapy to another
  • Discovering clinical and quality-of-care insights among patients utilizing high-cost specialty drugs

Better Program Design

  • Studying the impact of pharmacy benefit design on prescription utilization, member experience and use of other medical services
  • Evaluating the effectiveness of pharmacy-based clinical and trend programs on health outcomes and costs