Home Delivery

Prescriptions delivered right to you

Express Scripts provides a convenient way to get your prescriptions. If you take medication on a regular, ongoing basis, you can have it delivered right to your door.

Getting started with TRICARE Home Delivery

Choose an option that’s most convenient for you.

Please note: It’s recommended that you have a 30-day supply of medication on hand before your first order.

If you are filling an eligible specialty medication, Accredo will provide the specialty pharmacy services at TRICARE Home Delivery. Visit the TRICARE formulary search tool or view the specialty drug list to see if you are taking a specialty medication.

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Online

If you haven't created an account, register now. Once your account is up and running, you can switch medication to Home Delivery, order refills, track orders, and much more.

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e-Prescribe

Ask your doctor to submit your prescription electronically (e-Prescribe).

For non-specialty prescriptions, Express Scripts Pharmacy® will process your prescription and mail it to you. If a cost-share applies, you’ll receive an invoice in the mail.

Your doctor can submit prescriptions directly to us through the electronic medical record (EMR) at: Express Scripts Home Delivery Pharmacy, 4600 North Hanley Road, St. Louis, MO 63134.

For specialty prescriptions, Accredo will process your prescription and mail it to you. A patient care advocate will work with you to schedule your delivery and discuss your cost-share (if applicable).

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Mobile app

If you have an existing prescription at another pharmacy, you can transfer it to TRICARE Home Delivery using the Express Scripts® mobile app. Simply download the app today for FREE by searching “Express Scripts” in your mobile app store and sign in to get started.

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Phone

Call (877) 363-1303 and have your prescription bottle ready. A patient care advocate will work with your doctor to transfer your non-specialty medication to Express Scripts Pharmacy.

For specialty medications, call (877) 882-3324 and have your prescription bottle ready. A patient care advocate will work with your doctor to transfer your specialty medication to Accredo.

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Mail

Fill out the home delivery order form (PDF) and then mail the form and your 90-day prescription to the address listed on the form.

Benefits of Home Delivery

You’ll appreciate the convenience and confidence that comes with getting your maintenance medication delivered safely and securely right to you, even overseas.1 There are many benefits of delivery:

Cost-effective

  • Save money compared to a retail pharmacy with up to a 90-day supply of your medication
  • FREE standard shipping is included in your benefits

Convenient

  • Start your refill and know when you can expect your delivery
  • Manage your medication, anytime, anywhere, through the Express Scripts® mobile app

Secure

  • Enjoy the privacy of online orders and access to a pharmacist 24/7
  • Avoid lines and exposure to illness
  • Your medication history is checked for potentially harmful interactions.
  • Medications are delivered to you in a plain, weather-resistant packaging

Save money

You save money with Home Delivery compared to using a retail network pharmacy.

Medication TypeRetail PharmacyHome DeliveryYour SavingsYour Annual Savings
Formulary generic$48$13$35$140
Formulary brand$129$38$91$364
Non-formulary$228$76$152$608

Medication is free for active duty members; copayments remain the same as the 2017 rates for dependent survivors of Active Duty Service Members and medically retired service members and their dependents. Active Duty is $0 copayment for formulary drugs. Chart does not include using non-network retail pharmacies and represents the TRICARE copayments effective as of January 1, 2024.

Expanded Specialty Pharmacy Services

Accredo is an industry leading specialty pharmacy that offers expanded services at no additional cost beyond your TRICARE cost-share. Accredo now provides specialty pharmacy services when you fill an eligible specialty medication at TRICARE Home Delivery.

When you fill your specialty medications at TRICARE Home Delivery, you will receive individualized care from a clinical care team who specialize in your condition. This care team may consist of Accredo pharmacists, nurses, social workers, patient care advocates and dieticians. Your care team will work within one of Accredo’s condition-specific Therapeutic Resource Centers (TRCs). TRCs provide focused care for patients diagnosed with cancer, multiple sclerosis, inflammatory conditions, and other specialty conditions.

With Accredo, you can also expect:

  • Free, scheduled shipping of all your specialty medications - even those that need special handling, such as refrigeration
  • 24/7 access to personalized care and support from specialty-trained pharmacists and nurses
  • Refill reminders based on your communication preferences - call, text, or email

To get started with Accredo, call 1-877-882-3324. An Accredo patient care advocate will then work with you and your military or civilian doctor to take care of the rest.

Using Home Delivery with Other Health Insurance (OHI)

In addition to TRICARE, many beneficiaries have additional insurance coverage, often through their employer, Medicare Part D, or another private insurance program. If you have OHI with a prescription plan, you’re not eligible to use home delivery unless one of the following applies to you:

  • Your OHI does not cover pharmacy benefits.
  • Your medication is not covered by your OHI.
  • You’ve met your OHI’s benefit cap (i.e., you have met your benefit’s maximum coverage limit).
  • 1If you have an APO/FPO address or are assigned to a U.S. Embassy or Consulate. Beneficiaries residing in Germany must use a military pharmacy or host nation pharmacy.