Thank You, Pharmacists and Pharmacy Technicians

Our healthcare heroes are the pharmacists and pharmacy technicians who are serving on the front lines, and available 24/7 to provide millions of patients with care.

For all of us, the COVID-19 pandemic has radically changed daily life in the space of just one month.

Pharmacists and pharmacy technicians, like other essential members of our health care community, have been challenged with navigating these changes while continuing to deliver exceptional care to patients who need their support and expertise more than ever before.

At Express Scripts, our pharmacy teams have always been the backbone of our organization. Today they are serving tirelessly on the front lines of our pandemic response, ensuring that the millions of prescriptions we dispense each day leave our pharmacies safely and reach members on time. Our patient care advocates and patient advisors are interacting with thousands of patients every day to help them understand how to use their benefits, and how to safely refill their prescriptions.

Our mission is to improve the health, well-being and peace of mind of those we serve and in recent weeks, I’ve watched our health care heroes work harder than ever to bring that mission to life for the patients who are counting on them. The work they do has never been more important, the circumstances have never been more challenging, and I have never been prouder to serve as their colleague.

There will be more challenges ahead of us in the weeks, and possibly months, to come and our resilient, dedicated pharmacists and technicians stand ready to meet those challenges head-on.

I hope you will join me in offering a heartfelt thank you to the pharmacy teams who continue to demonstrate extraordinary leadership during this unprecedented time. On behalf of the patients and communities around the country who are staying safe and healthy because of the work you do, thank you for your remarkable contribution.


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