Best Buy: Health is the starting point for progress and potential

We are strong supporters of the work your organization does to push the industry forward and make digital work harder to connect people and places to the world around them. If you're like many of our clients, your people are your greatest asset. And keeping your employees healthy is key to keeping them satisfied, maintaining top talent and optimizing productivity. Let's embrace our relentless passions and define the future of health care together.
Amy Bricker
Amy Bricker
President, Express Scripts
Health is more complicated, more fragmented and more costly than it needs to be. We're changing all of that. Being part of the solution to transform health care as we know it – to make it more affordable, predictable and simple – is a vision we can all get behind. We want to be your partner – to take on your toughest health care challenges, expose opportunities to reduce costs and increase profitability and help you prepare for what's known as well as what could be next.
Matthew Schoenthaler
Matthew Schoenthaler
Vice President, Sales
I am looking forward to getting to know the Best Buy team. Express Scripts is now part of Evernorth, our high-performing U.S. health services portfolio that's focused on making health care more affordable, predictable and simple. I've pulled together information that may be of interest to you. Please don't hesitate to contact me if you have any questions.
Thank you for taking the time to explore how we can partner to support your goals.

Best Buy Finalist Presentation

Our reality: Health can't wait

The stakes are too high. The need for more affordability, predictability and simplicity in health care is too great. Our reality is that health can't wait. We are solving the problems others don't, won't or can't in order to deliver flexible solutions that enable better clinical and financial results and elevate health for all.
14% 14%
Patients with 1-2 chronic conditions and highly fragmented care are 14% more likely to be hospitalized
60% 60%
Individuals with unmet social needs are more likely to have chronic conditions, including a 60% greater prevalence of diabetes
48% 48%
Specialty drug spend makes up nearly 48% of pharmacy costs, and is expected to increase over the next 4 years
94% 94%
94% of providers lack easy access to medical information due to different EMR systems
Hear from our clients

Real stories.
Real results.
Innovating to meet your members where they are


Our latest innovations

As a forward-thinking organization, I thought a snapshot of the innovations and sneak peek of The Lab, where innovation comes to life, may be of interest to you. Many of our solutions started as pilots in collaboration with our clients. Just imagine what we could do next – together with Best Buy.
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Explore The Lab
The Lab is a collaborative space where we innovate and ideate with clients to develop solutions that improve care and reduce costs.
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Innovation to transform health care
Almost every aspect of health care is undergoing a fundamental shift, especially with the emergence of new technologies.
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Navigating digital health
As adoption of digital health applications grows, health benefits leaders are challenged with where and how to invest.
Leveraging knowledge, expertise and capabilities to

Propel your plan.
Protect your population.

A successful partnership starts with a seamless implementation

Our mission of driving the health care industry forward is grounded in our commitment to your members – and our proven care continuity and communications strategies allow us to deliver seamless transitions for the majority of your population, with many members barely registering any change at all.
99.5% 99.5%
performance guarantees met across all lines of business
98% 98%
client implementation satisfaction rate
500+ 500+
clients implemented each year on average
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Therapeutic Resource Center Nurse
I love being an Accredo nurse and teaching my patients how to use their injectable medications. I make sure each of my patients is comfortable and can administer their medications successfully.
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National Clinical Support Center Nurse
Accredo nurses are not just there for a shift, a doctor's visit, a hospital stay or a procedure. We're committed to our patients through their long, complicated and advanced disease. It's humbling when patients express how relieved they are that we are here for them 24 hours a day, 7 days a week.
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Field Nurse
I'm grateful for the gift of being allowed into a patient's home during one of the most vulnerable times in their life and having the opportunity to help them on so many levels. The intimate bonds we forge are priceless – an immeasurable reward for the work I do as an Accredo nurse.
Solutions to help you achieve

Member health.
Plan wealth.
Elevating health means reimagining how we partner. With open collaboration and unbiased guidance, we strive to deliver flexible, focused solutions under our new health services brand and portfolio.

Express Scripts is now part of Evernorth

Explore the latest resources and insights

We are committed to helping you navigate changes in the dynamic health care industry.
Health Care in Focus
Health Care in Focus
The past year challenged our health care system like no other. But we're always looking forward, identifying ways to redefine what health care can and should be.
Drug Trend
Drug trend insights
In spite of the unique pressures presented in 2020, we helped one third of commercial plans experience a decrease in drug spending.
Employer guide
A guide to investing in better benefits
COVID-19 has accelerated the gaps in our fragmented health care system. To help employers, we partnered with Quartz to create a guide on offering personalized and data-driven solutions to members.
Bloomberg Video
A solution to life-threatening medical errors
Medical errors are the third leading cause of death in the U.S., but connecting health care to give physicians a 180-degree view of the patient can prevent many of these mistakes.

Diversity, equity and inclusion

Our diversity, equity and inclusion (DEI) strategy fosters a culture of belonging and equity that advances our mission to positively impact the well-being of our people and the communities we serve.
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79% of employees agree that there is great DEI at our organization, outperforming other companies by more than 13%
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Committed to doubling diverse supplier spend to $1B by 2025
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Launched COVID-19 disparities project to slow the spread in three target markets with large Black and Hispanic populations
Thank you
I look forward to continuing the conversation around how we can save money for your plan, support your team and care for your members. Please feel free to reach out with any questions you may have.
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Thank you