We are strong supporters of the work your organization does to push the industry forward and make digital work harder to connect people and places to the world around them. If you're like many of our clients, your people are your greatest asset. And keeping your employees healthy is key to keeping them satisfied, maintaining top talent and optimizing productivity. Let's embrace our relentless passions and define the future of health care together.
Best Buy: Health is the starting point for progress and potential
Health is more complicated, more fragmented and more costly than it needs to be. We're changing all of that. Being part of the solution to transform health care as we know it – to make it more affordable, predictable and simple – is a vision we can all get behind. We want to be your partner – to take on your toughest health care challenges, expose opportunities to reduce costs and increase profitability and help you prepare for what's known as well as what could be next.
I am looking forward to getting to know the Best Buy team. Express Scripts is now part of Evernorth, our high-performing U.S. health services portfolio that's focused on making health care more affordable, predictable and simple. I've pulled together information that may be of interest to you. Please don't hesitate to contact me if you have any questions.
Our reality: Health can't wait
The stakes are too high. The need for more affordability, predictability and simplicity in health care is too great. Our reality is that health can't wait. We are solving the problems others don't, won't or can't in order to deliver flexible solutions that enable better clinical and financial results and elevate health for all.
Patients with 1-2 chronic conditions and highly fragmented care are 14% more likely to be hospitalized
Individuals with unmet social needs are more likely to have chronic conditions, including a 60% greater prevalence of diabetes
Specialty drug spend makes up nearly 48% of pharmacy costs, and is expected to increase over the next 4 years
94% of providers lack easy access to medical information due to different EMR systems
Customer story: Land O' Lakes
Emily Maher of Land O' Lakes shares her experience with Express Scripts and underscores her excitement for increased personalization in health care to help her organization achieve its overall goals.
Customer story: Magna International
Jen Adkins of Magna International comments on clinical programs that have helped employees in her organization as well as her plan achieve improved outcomes.
Our latest innovations
As a forward-thinking organization, I thought a snapshot of the innovations and sneak peek of The Lab, where innovation comes to life, may be of interest to you. Many of our solutions started as pilots in collaboration with our clients. Just imagine what we could do next – together with Best Buy.
Explore The Lab
The Lab is a collaborative space where we innovate and ideate with clients to develop solutions that improve care and reduce costs.
Innovation to transform health care
Almost every aspect of health care is undergoing a fundamental shift, especially with the emergence of new technologies.
Navigating digital health
As adoption of digital health applications grows, health benefits leaders are challenged with where and how to invest.
Designing a better health care experience
A better health care experience doesn't start at the pharmacy. It really begins in the doctor's office at the point-of-care, or even long before. We use data, advanced analytics and behavioral science to better understand patient journeys and build-in the processes, tools and technology to make your members' care and experience simple and seamless.
A first-class mobile app
Member experience when filling and refilling prescriptions plays an important role in access to medications and adherence. Express Scripts members have a first-class app to help them manage their health everywhere, any time.
A successful partnership starts with a seamless implementation
Our mission of driving the health care industry forward is grounded in our commitment to your members – and our proven care continuity and communications strategies allow us to deliver seamless transitions for the majority of your population, with many members barely registering any change at all.
performance guarantees met across all lines of business
client implementation satisfaction rate
clients implemented each year on average
Accredo specialty pharmacy: Supporting members where they need it most
Health care needs are as individualized as the members who make up your population. For those caring with complex conditions, we believe the best care comes from specialists – not generalists, and our model includes individual centers of focused expertise, dedicated to serving them. Hear more from Brian Seiz, Senior Vice President of Specialty, on how we approach specialty differently.
Simplifying specialty for physicians
Ensuring physicians' access to information they need for their patients' specialty medication prescriptions is always of utmost importance, but in the face of a global pandemic, providing the tools and support they need is even more crucial. Learn how MyAccredoPatients.com is simplifying the physician experience.
Hear from our specialty patients
30 million Americans are living with a rare disease – almost as many as are living with diabetes. Patients living with these conditions are the sickest of the sick and the rarest of the rare. Administering treatment for these conditions is complex, requires repeated education, and can cause anxiety, which may be compounded by concern around health care benefits and financial pressures. Hear from a caregiver of an Accredo patient about her experience working with our Rare Disease Therapeutic Resource Center (TRC) to care for her daughter.
Hear from our specialty patients
For patients with peripheral arterial hypertension (PAH), specialized care is essential to preventing severe, and in some cases, life-threatening symptoms. Hear from a real PAH patient about her experience living with this condition and receiving care from Accredo.
Hear from our dedicated staff
Listen to an Accredo nurse explain their comprehensive process for helping specialty patients learn to live with their condition, educate and provide treatment.
I love being an Accredo nurse and teaching my patients how to use their injectable medications. I make sure each of my patients is comfortable and can administer their medications successfully.
Accredo nurses are not just there for a shift, a doctor's visit, a hospital stay or a procedure. We're committed to our patients through their long, complicated and advanced disease. It's humbling when patients express how relieved they are that we are here for them 24 hours a day, 7 days a week.
I'm grateful for the gift of being allowed into a patient's home during one of the most vulnerable times in their life and having the opportunity to help them on so many levels. The intimate bonds we forge are priceless – an immeasurable reward for the work I do as an Accredo nurse.
SaveonSP: A richer specialty benefit with room to plan and grow
Patients need their specialty medications and your plan needs better affordability. SaveonSP utilizes plan design changes to identify select drugs as non-essential health benefits, enabling maximum savings and reducing plan and member costs. See how it works.
SafeGuardRx: Pioneering the evolution of care
For patients with complex and chronic conditions, how do you achieve better health without tradeoffs? You need a single platform that helps your employees with better medication adherence, higher therapy completion rates and greater compliance with clinical guidelines, all while mitigating your financial risk. SafeGuardRx is our platform to continuously take on the most complex, highest cost challenges – from hepatitis C to diabetes to oncology to inflammatory conditions to HIV – and many more.
Case study: Diabetes remote monitoring
By using rigorous data analytics and clinical insights, diabetes remote monitoring identifies patients who are on the path toward a diagnosis of diabetes or coronary heart disease, then supports them on their journey to better health and lowers their risk of experiencing COVID-19 complications.
Case study: Pulmonary remote monitoring
Our pulmonary remote monitoring program is increasingly important to patients because COVID-19 infection can cause lasting lung damage. This vetted digital tool allows patients to optimally manage their asthma and COPD by ensuring they use an inhaler as directed, minimizing the chances of lung damage and other severe complications.
Case study: Weight loss and lowered Rx doses
Beyond the clinical advantages of remote monitoring, we are seeing significant health savings for clients and their members, reducing the cost of medical care for patients with hypertension and associated chronic conditions like diabetes.
Embarc Benefit Protection: Delivering on the promise of modern medicine
Gene therapies hold so much promise and potential, but also pose many challenges for plans and patients. Learn how we are bringing more affordability to these life-changing therapies through an innovative new solution.
Explore the latest resources and insights
We are committed to helping you navigate changes in the dynamic health care industry.
Recent news
Get a sneak peek at the latest happenings in the health care and pharmacy markets, and how they may impact your plan.
Diversity, equity and inclusion
Our diversity, equity and inclusion (DEI) strategy fosters a culture of belonging and equity that advances our mission to positively impact the well-being of our people and the communities we serve.
79% of employees agree that there is great DEI at our organization, outperforming other companies by more than 13%
Committed to doubling diverse supplier spend to $1B by 2025
Launched COVID-19 disparities project to slow the spread in three target markets with large Black and Hispanic populations