Creating a better future with HAP

Thank you for the first couple of years. We have accomplished so much as a collective team through the implementation to today. I am excited to extend my service of HAP in the years to come. I thoroughly enjoy working with each of you and enjoy the trust and candor of our regular conversations.

We have forged strong and productive partnerships over the last 2+ years built on shared trust and a deep passion for improving the lives of your members. We have achieved so much through the hard work of our teams. It is my great hope that we have the opportunity to continue delivering for you, and with you.

Over the last two years, we have built and solidified a strong partnership together. Our focus together every day is to ensure that EVERY member has the best quality of care. It has been a great journey and I hope to have the opportunity to continue to serve you and your members.

It has been a great relationship that we have been able to forge throughout the years. For over 2 years we have overcome many challenges together and have grown to meet the challenges in the healthcare industry. I hope we are able to continue creating meaningful change not only for HAP members but also the greater Michigan community.

In my time so far with HAP, it is been a rewarding experience working with you all. The dedication and commitment of the HAP team is something we here at Express Scripts strive to match and we look forward to continuing to partner to bring about the best outcomes for you and your members.

It has been a pleasure working with the HAP Team over the past 3 years. I truly thank you for your partnership on the projects we have worked on in these past few years. I hope we are able to continue our partnership in the years to come.

"The fundamental glue that holds any relationship together is trust.” - Brian Tracy; I feel honored to have built a solid relationship with HAP since 2019. I’m looking forward to a successful working relationship in the future!

I am super excited to be a part of the HAP team. I look forward to continuing our hard work and collaboration to ensure we always put your members first!!

In the short months since joining the HAP account team, I have been most impressed by your focus on delivering excellent member care/experience while continually improving your Star performance. I really appreciate the “teamwork” approach and passion that HAP brings to our partnership.

I am looking forward to growing our engagement and supporting your commercial sales growth and retention efforts. There is a lot we can accomplish together between HAP, ASR, and Express Scripts' market development team!

It has been a pleasure working with you from pre-implementation through today. We have collaborated on projects, compliance, and quality over the last 3 years and continue to help you provide gold star service to your members. I look forward to continue supporting your Medicaid strategy and continuing to grow together as a team.