Jamie Revelle, Director of User Experience Research & Accessibility, leads a team of researchers that are focused on making managing health care a better, easier experience through a focus on inclusivity and human-centered product development principles. Jamie has 15 years of experience in UX, joining Express Scripts in 2011 as a Manager of Interaction Design. In 2016, she transitioned to the role of Senior UX Researcher and the Accessibility Lead for the organization, and in 2020 became the leader for the newly combined User Experience Research & Accessibility team. In 2018 Jamie was one of the first 500 people to attain the CPACC (Certified Professional in Accessibility Core Competencies) from the International Association of Accessibility Professionals. Jamie has a B.A. in Psychology and a Master’s in Social Work.