As Chief Operating Officer of Express Scripts Pharmacy Benefits Management, Katie Walsh ignites the organization through consistent customer-centric service delivery and operational excellence. Katie has oversight of teams that provide direct support to our clients and customers including commercial and health plan implementations and setup, client experience, service delivery, enterprise readiness, business product owner, and the project management office.

Katie has worked at Express Scripts for more than 14 years, holding leadership roles in finance, operations, technology, and supply chain. Prior to joining Express Scripts, Katie worked as an internal auditor for Emerson Electric. She has a master’s degree in Accounting from St. Louis University.