United Association

The future is now – and the work of The UA has never been more important. Your members’ health and well-being are essential for them to perform at their highest potential. Through our local focus with national expertise, we are committed to delivering affordable, predictable and simple health care for your members and your plan.
Plumbing Pipe Fitting
Schoenthaler and Pittas 3
Matthew Schoenthaler and George Pittas
UA team, thank you for considering Express Scripts as your pharmacy and health services partner. On behalf of the entire team, we’re looking forward to the prospect of working with you on improving the health and happiness of your members, retirees and families for years to come.

Meet your dedicated labor service account team

We have a dedicated account team to service The United Association of Journeymen and Apprentices of the Plumbing and Pipe Fitting Industry of the United States, Canada (UA), ensuring effective service, efficient resolutions and strategic collaboration to keep costs down while optimizing members' experiences and outcomes. Your team consists of experienced health care professionals, all of whom understand labor-specific needs and bring their tenured knowledge to support Funds and respond quickly to your changing needs and challenges.
Frank Gentilella
Frank Gentilella
UA’s Executive Sponsor, Vice President, Account Management, Labor Division
Saiter_Brent
Brent Saiter
Senior Account Executive, Labor Division
George Pittas
George Pittas
Vice President of Sales
Brittany Neu
Brittany Neu
Director, Medicare Market Development
Rincon_Carmen
Carmen Rincon
Director, Implementation
Audie_David
David Audie, PharmD
Senior Director Clinical Strategy

Tenured experience supporting labor unions

Understanding the needs of labor unions is at the core of what we do. With 50+ years of experience we know and understand the evolving needs of your members. We push further for labor funds – actively listening and rigorously interrogating our extensive data to pinpoint opportunities to unlock new value. Our support for union labor is reflected by the 2,000+ Express Scripts union-member employees.
4.5M 4.5M
members from America's working families
268 268
union clients nationwide
1000+ 1000+
union member employees

Serving and providing for retirees

As the number one Employer Group Waiver Plan (EGWP) partner in the industry, we serve 1.6 million retirees and dependents – nearly 35% of the EGWP market. We support both self-insured and fully insured EGWP arrangements, ranging from tailored small-group solutions to national corporations, states and labor unions.
98% 98%
EGWP client satisfaction
1.6M 1.6M
EGWP lives served
0.5% 0.5%
drug trend across our EGWPs in 2019

A successful partnership starts with a seamless implementation

Our mission of driving the health care industry forward is grounded in our commitment to your members – and our proven care continuity and communications strategies allow us to deliver seamless transitions for the majority of your population, with many members barely registering any change at all.
99.5% 99.5%
performance guarantees met across all lines of business
98% 98%
client implementation satisfaction rate
500+ 500+
clients implemented each year on average

Innovating to meet members where they are

As a forward-thinking organization, I thought a snapshot of our latest innovations and sneak peek of The Lab, where innovation comes to life, may be of interest to you. Many of our solutions started as pilots in collaboration with our clients. Just imagine what we could do next – together with UA.
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Explore The Lab
The Lab is a collaborative space where we innovate and ideate with clients to develop solutions that improve care and reduce costs.
Black and blue icon of a rocket ship taking off.
Innovation to transform health care
Almost every aspect of health care is undergoing a fundamental shift, especially with the emergence of new technologies.
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Navigating digital health
As adoption of digital health applications grows, health benefits leaders are challenged with where and how to invest.

Sample materials prepared for UA

Strategic planning reviews
We're here to ensure your success today and in the future – not just manage your claims. Review a sample strategic plan.
Sample member communications
We provide timely and comprehensive communications to ensure access and affordability for your members, and minimized noise for your plan.
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Sample reporting
We supply robust and timely reporting metrics to ensure you have a clear line of sight to what's going on with your plan at all times.

Explore our latest insights and resources

We are committed to helping you navigate changes in the dynamic health care industry.
Health Care in Focus
Health Care in Focus
The past year challenged our health care system like no other. But we're always looking forward, identifying ways to redefine what health care can and should be.
Drug Trend
Drug trend insights
In spite of the unique pressures presented in 2020, we helped one third of commercial plans experience a decrease in drug spending.

Diversity, equity and inclusion

Our diversity, equity and inclusion (DEI) strategy fosters a culture of belonging and equity that advances our mission to positively impact the well-being of our people and the communities we serve.
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79% of employees agree that there is great DEI at our organization, outperforming other companies by more than 13%
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Committed to doubling diverse supplier spend to $1B by 2025
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Launched COVID-19 disparities project to slow the spread in three target markets with large Black and Hispanic populations
Thank you
I look forward to working with UA, and continuing the conversation around how we can save money for your plan, support your team and care for your members. Please feel free to reach out with any questions you may have.
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Thank you