The past year has challenged the airline industry in addition to our nation's health care system in unprecedented ways. While the pandemic is not over, we are heading into a COVID-19 descent. That doesn't change the challenges you may still face, but it does enable you to focus on ways to make health care more affordable, predictable and simpler for your employees.
Health care is more complicated, more fragmented and more costly than it needs to be. We're changing all of that. Being part of the solution to transform health care as we know it – to make it more affordable, predictable and simple – is a vision we can all get behind. Working together again, we can take on your toughest health care challenges, expose opportunities to reduce costs and increase profitability, and help you prepare for what’s known as well as what could be next. We'd love nothing more than to partner with you again.
From Insights to Opportunities
Our approach to clinical excellence is to unlock value for United Airlines and its employees and to drive progress by bringing people and capabilities together. The insights below reveal that United Airlines could save up to $32.6M in annual pharmacy savings based on our review of the data provided to us. The real value; however, also is returned back to your plan and employees by having a healthier population.
of your current spend is on specialty medications, totaling $129M. Combined, our SaveonSP copay assistance program and Medical Channel Management solution are estimated to save you $11.7M.
Up to 7% of your current plan spend could be saved by reducing unnecessary spend with specialty and traditional utilization management for a savings of $19M.
of your plan spend is in top therapy classes such as inflammatory conditions, diabetes, multiple sclerosis, Asthma/COPD, cancer, Hepatitis C and rare conditions.
of your population is at risk of drug therapy-related hospitalizations and other adverse events. Our RationalMed solution provides safer use of medications and enhanced care, lowering the rate of adverse events and hospitalizations. This solution can save your plan $1M.
of nonadherence is due to behavioral issues such as procrastination or forgetting. Nonadherence to diabetes, high blood pressure and asthma within your population is costing between $348 - $2,622 in annual gap values per nonadherent member. Closing these adherence gaps could result in medical cost avoidance of $704K.
United Airlines employees are estimated to be at risk for long-term utilization of opioids and just under 1K are estimated to be at risk for addiction. United Airlines could realize $4M in medical cost avoidance with Advanced Opioid Management.
With more than 45 years of experience in working with collectively bargained populations, we draw from our deep expertise, rich data and insights and a focus on simplifying the experience to help improve health outcomes, lower costs and reduce the administrative burden for your plan. When it comes to your retirees, we are the number one Employer Group Waiver Plan (EGWP) partner in the industry. We support both self-insured and fully insured EGWP arrangements, ranging from tailored small-group solutions to national corporations, states and labor unions.
Members of America’s working families proudly served across more than 275 labor funds.
Overall rate of increase in drug spending in 2020 for employers.
Retention rate for labor clients achieved over the past three years.
EGWP lives served, which is nearly 40% of the total EGWP market.
Overall rate of increase in drug spending across our EGWP clients in 2019.
EGWP client satisfaction rate.
Designing a better health care experience
A better health care experience doesn't start at the pharmacy. It really begins in the doctor's office at the point-of-care or even long-before. We use data, advanced analytics and behavioral science to better understand patient journeys and build-in the processes, tools and technology to make your members' care and experience simple and seamless.
A first-class mobile app
Member experience when filling and refilling prescriptions plays an important role in access to medications and adherence. Express Scripts members have a first-class app to help them manage their health everywhere, anytime.
A successful partnership starts with a seamless implementation
Our mission of driving the health care industry forward is grounded in our commitment to your members – and our proven care continuity and communications strategies allow us to deliver seamless transitions for the majority of your population, with many members barely registering any change at all.
performance guarantees met across all lines of business
client implementation satisfaction rate
clients implemented each year on average
Implementing with minimal impact and positive return
View the case study to learn how we go beyond to ensure a smooth implementation with as little disruption as possible.
Customer story: Land O' Lakes
Emily Maher of Land O'Lakes shares her experience working with Express Scripts and underscores her excitement for increased personalization in health care to help her organization achieve its overall goals.
Customer story: Magna International
Jen Adkins of Magna International comments on clinical programs that have helped employees in her organization as well as her plan achieve improved outcomes.
Our Lab is your Lab too
While our doors aren't fully open due to the pandemic, our wheels never stop turning. Staying curious and committed, we reimagine what’s possible and push the boundaries of what’s expected, together.
Supporting your members wherever, whenever they need it most
Health care needs are as individualized as the members who make up your population. For those with complex conditions, we believe the best care comes from specialists – not generalists – and our model includes individual centers of excellence across key therapeutic areas. Hear from our specialty pharmacy leader, Brian Seiz, about how we approach specialty differently.
Patient story: Meet Tina Jones
For patients with peripheral arterial hypertension (PAH), specialized care is essential to preventing severe, and in some cases, life-threatening symptoms. Hear Tina's story about living with this condition and what she values about the care she receives from Accredo.
Patient story: Meet Rachel Daniels
Thirty million Americans live with a rare disease, which is just about as many who live with diabetes. These patients are the sickest of the sick and rarest of the rare. Administering treatment is complex, requires repeated education, and can cause anxiety, which may be compounded by concerns around health care benefits and financial pressures. Hear Rachel's story about her experience as a caregiver for her daughter and her interactions with our rare disease center of excellence.
Patient and Nurse Story: Meet Mary Ann and Missi
Hear this story from oncology patient Mary Ann, who is served by pharmacists, nurses and other health care experts in our Oncology Therapeutic Resources Center (TRC). This center of condition-specific excellence offers compassionate, comprehensive cancer care. We help patients achieve their best health outcomes, by providing personalized care and resources they may not get anywhere else.
A richer specialty benefit with room to plan and grow
Patients need their specialty medications, and your member plans need better affordability. SaveonSP utilizes plan design changes to identify select drugs as non-essential health benefits, enabling maximum savings and reducing plan and member costs. See how it works.
Making specialty simple for physicians during COVID-19
MyAccredoPatients.com is a prescriber portal where physicians and office staff can get the information they need for their patients’ specialty medication prescriptions. It offers tools that are even more crucial now than ever before as we manage through this global pandemic.
Pioneering the Evolution of Care
For patients with complex and chronic conditions, how do you achieve better health without tradeoffs? You need a single platform that helps your employees with better medication adherence, higher therapy completion rates and greater compliance with clinical guidelines, all while mitigating your financial risk. SafeGuardRx is our platform to continuously take on the most complex, highest-cost challenges – from hepatitis C to diabetes to oncology to inflammatory conditions to HIV, and many more.
SafeGuardRx: Multiple Sclerosis Care Value
Delivers specialized clinical support and client savings due to increased adherence. Express Scripts shares your risk with early discontinuation reimbursements for preferred MS medications.
SafeGuardRx: Pulmonary Care Value
Unites specialized support and patient engagement tools for holistic management of asthma and COPD and lowers net cost of treatment.
An Unparalleled Clinical Care Model
Our first-of-its-kind clinical model, Health Connect 360SM, is an outcomes-based approach that leverages industry-wide, best-in-class services and allows you to place financial guarantees on clinical metrics of your choice.
Intelligence at your fingertips: COVID-19 high-risk dashboard
In this uncertain time, we provide actionable insights and analytics that can help you make informed decisions about return to workplace strategies and understand unique risks to help them plan ahead.
Using data to understand social determinants of health
We believe that understanding social barriers that affect a patient's ability to afford, access and effectively self-administer medication is essential to achieving proper medication utilization which enables positive patient outcomes.
Using data to understand social determinants of health
Understanding the social barriers that affect a patient's ability to afford, access and effectively self-administer medication is essential to achieving proper medication utilization, which enables positive patient outcomes.
Through a dynamic reporting tool called Trend Central, summary reporting and a streamlined experience enables United Airlines to easily identify trends, analyze budgets and costs, and monitor key performance indicators.
Leveraging data to gain population insights
You can compare key metrics for your population against peer benchmarks. Populations, peer data and time period options can be easily customized.