Contact us
Our pharmacists are available around the clock, with no voicemails or callbacks, so you can have an unrushed conversation from the privacy of your own home, whenever you need it.
Simply contact Express Scripts® Pharmacy using the toll-free number on the back of your member ID card or call 800.282.2881.
Online
If you are already registered on our website, follow these steps:
- Log into your account
- Go to Help in the main menu and choose FAQs & Contact Us
If you can’t find the answer to your questions in the FAQs, click the link to Contact Us. Use one of the available options to contact a member services representative. We offer direct phone numbers for your plan and plan-specific information after you log in.
By phone
For general questions, please call our Patient Customer Service at the number on your member ID card or call 800.282.2881.
For technical support or assistance with your online account, please call 800.711.5672.
You can always reach a live person to help you at Express Scripts® Pharmacy — a patient care advocate or a pharmacist — 24 hours a day, 7 days a week. Contact Express Scripts® Pharmacy using the toll-free number on the back of your member ID card or call 800.282.2881.
For technical support or assistance with your online account, please call 800.711.5672.
If you can’t find the answer to your question, please contact us.