Regence Choice

Customer George

We’re more than a pharmacy, we’re a partner in your health.

Your health plan has made Express Scripts® Pharmacy available to you.

  • Simple, stress-free ordering
  • Safe, accurate prescriptions delivered to your door
  • World-class customer support, 24x7

Learn more

Ready to get started? Contact us at (833) 599-0451.

How it Works

Customer on phone

Step 1: Choose our pharmacy

If you decide to use Express Scripts® Pharmacy, call us at (833) 599-0451 to get started. Have your health insurance card handy. 

 

Step 2: Send your prescriptions

On the call, you'll talk to a patient care advocate who will help you create an online account and have your prescriptions sent to us. 

 

Customer with iPad

Step 3: Order your medication

After we have your prescriptions, you can place orders using the website, mobile app, or by phone. You’ll have access to real-time updates as we fill and ship your medication.

 

About Express Scripts

Since our first prescription delivery in 1986, we’ve worked to build an innovative pharmacy designed around you.

 

Free standard delivery in weather-resistant packaging

Specially trained pharmacists ready to answer your questions 24/7

Automatic refills for eligible medications

Affordable medication prices based on your benefit plan

Manage prescriptions online

Manage your medication. Anytime. Anywhere.

Use our our best-in-class website and mobile app for all your pharmacy needs.

Express Scripts Mobile App


4.7 iOS App Store (05/13/2020)
4.8 Google Play Store (Version 11.4.2)

FAQ

Do I have to use home delivery from Express Scripts® Pharmacy?

No, if you want to continue using your current home delivery pharmacy, there is no action needed and your coverage will not change.

What information do I need to do to start using Express Scripts® Pharmacy

If you’ve used a home delivery pharmacy in the past year, you can create an online account. You will need your member ID located on the front of your health insurance card and it will only take a few minutes.

Your prescriptions with refills remaining will be automatically transferred to our pharmacy. If you’re out of refills, have an expired prescription, or need a new prescription, you can ask your doctor to send any new prescriptions electronically, by phone, or directly to Express Scripts® Pharmacy. Your doctor can call (888) 327-9791 for prescriber instructions. Make sure you provide your doctor with your member ID number.

Can I fill all my prescriptions through home delivery from Express Scripts® Pharmacy?

You can order up to a 3-month supply of your long-term, maintenance medication to be delivered to your home. It’s one of the most cost-effective, convenient ways to fill prescriptions and may help save you money.

How do I transfer my prescriptions from the pharmacy I use now?

Please give us a call at (833) 599-0451 and we can help get any current prescriptions transferred to our pharmacy. If you are out of refills, have an expired prescription, or need a new prescription, we can work with your doctor to have them sent to us.

Will I pay a different price for my prescriptions? Where can I find out how much they will cost?

The price of your medication is set by your health plan and there could be a change from what you paid in the past. Please contact your health plan for the most accurate pricing information.

I need to refill my medicine soon. Do I use Express Scripts® Pharmacy or my current pharmacy?

If you need to refill your medicine soon, please contact your current pharmacy. First-time orders typically take 8-11 days to be processed and delivered.

When will I get my medications delivered? Can I track my medications?

Orders are usually processed within 48 hours and shipped within 5 days after we receive them. You can track your orders in your online account or the mobile app.

Is there a delivery/shipping fee?

Standard shipping is free. Orders are sent in tamper-evident, weather-resistant, unmarked packaging that ensures your privacy. Medications are delivered by your regular carrier, unless the medication requires special handling, such as refrigeration. At your request, Express Scripts® Pharmacy can mail prescriptions to a secondary address.

Is there a payment plan option?

Yes. Express Scripts® Pharmacy offers an Extended Payment Program that gives you flexibility to pay for your medication in three monthly installments. You can choose to pay in installments when you place your order.

Don’t see what you are looking for?

Express Scripts® Pharmacy is all about you.

Our pharmacy is here for you. Here for answers. Here for anything 24/7. 

Have questions? Call us at (833) 599-0451.