Help center

Most frequently asked questions
     
  I'm not sure if I am a member? How do I know if I have prescription benefits?
What is a member number and where can I find it?
Where can I find my prescription number?
What is the difference between a refill and a renewal?
What's the status of my order?
How can I review prescription coverage and pricing information?
Is there an easy way to view and print annual prescription expenses?
 
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Getting started
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Ordering online
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About your prescription orders
Check order status
Review your home delivery payments
View annual prescription expenses
Packaging & shipping

  About your prescription plan
Prescription coverage and pricing
Prescription plan highlights
Medicare prescription drug coverage
Consumer-driven health plans
For your doctor visit
Controlled substances
Preventive services
Generics
     
Managing your account
Online profile
Online household view
Prescription history
Rx archive
Preset account limit
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Privacy
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About security and privacy
Notice of Privacy Practices
     
About accessibility
What is accessibility
Making fonts (text) larger
Change screen resolution
Using accessibility devices
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