Express Scripts Online Pharmacy (Inactive Indifferents)

Woman at the mailbox

Making pharmacy simple and stress-free

Your medications delivered right to your door when you need them

  • Enjoy easy ordering and automatic refills.

  • Save a trip to the pharmacy and avoid waiting in line.

  • Talk to a pharmacist by phone, 24/7.

Get Started

Save time and money with home delivery

Get Started

Hand Holding Mobile Device

A pharmacy in your pocket

With the Express Scripts® mobile app, you can order refills and set up automatic refills, see ways to save money, transfer medications from retail pharmacies, and more.

Express Scripts® Mobile App

4.8 iOS App Store (06/16/2021)
4.8 Google Play Store (Version 11.4.2)

Hear from our customers

"I love the convenience of home delivery. Saves me time going to the pharmacy to pick up my prescriptions. Also love how I can order online or, if I prefer, I can have my preferences set to auto ship and I don’t have to do anything at all."

- Garry, Express Scripts® Pharmacy customer since July 2020

You have questions. We have answers.

Patients who want a convenient and cost-effective way to get long-term maintenance medications. We deliver to your home or workplace — or to any specified location — to make sure you get your medication when and where you need it. You will also enjoy:

  • Free standard shipping
  • A hassle-free automatic refill program, saving you trips to the pharmacy
  • Helpful digital tools that make it easier to keep on track with your medications
  • 24/7 access to pharmacists — there’s always someone here to help

Getting started is easy. We just need your prescription.

For new prescriptions:

Ask your doctor to e-prescribe a 3-month supply with refills to Express Scripts® Pharmacy.

For current prescriptions:

After you register or log in to your account, you can switch your eligible medications to home delivery with just a few clicks. You can also do this in the Express Scripts® Pharmacy app.

Or call us at the number on the back of your member ID card any time. We’re happy to help.

Once we have your prescription, we’ll take care of the rest. We’ll check to make sure your prescription is safe and effective before mailing it to you. If we have any questions, we’ll contact your doctor.

Having your medication delivered is only for maintenance medicine that you take daily or regularly for an ongoing condition. These often come in a 90-day supply, meaning you are less likely to miss a dose, which can keep you healthier as compared to 30-day.

It’s very safe. Millions of people have their medications delivered every day. We make sure packaging is confidential, tamper evident and weather resistant. If your medication requires specific temperature control, we use special packaging and coolant packs, adjusting for weather forecast and climate.

After we receive your prescription from your doctor, your medication usually arrives within 3-5 days. It may take longer if Express Scripts® Pharmacy needs additional information from your doctor or if your medication is temporarily unavailable. If so, Express Scripts® Pharmacy will notify you and give you options. You can always track the progress of your medication shipment online or through the Express Scripts® mobile app.