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Electronic Prior Authorization

Spend less time on PAs, more time on patients

Did you know that over half of the prior authorizations we receive each month are electronic? Now is a great time for you to make the switch to electronic prior authorization (ePA). Here’s why:

  • Faster to send and get reviews
  • Easier to use for prescribers, nurses and office staff
  • Works for any prescription drug and any pharmacy
  • Keeps all your ePA documentation and requests in one place

Get started today with one of these online portals:

Connect to all PBMs and payers with ePA from Surescripts®. It’s easy to submit ePA requests and you can save valuable time if you haven’t fully integrated ePA into your electronic health record workflow.
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CoverMyMeds® is a one-stop solution that works for all medications and all payers.
The ExpressPAth® portal lets you manage prescription drug ePAs for patients with Express Scripts pharmacy benefits, or if your patient’s health plan is part of Care Continuum. Not available for TRICARE® beneficiaries.

Prior Authorization and Step Therapy Exception Resources  

Please call us at 800.753.2851 to submit a verbal prior authorization request if you are unable to use Electronic Prior Authorization. Prior Authorization criteria is available upon request.

If you can't submit a request via telephone, please use our general request form or one of the state specific forms below and fax it to the number on the form. For example, use the general request form below if you would like to request a coverage determination (such as a step therapy exception) or if you would like to make an appeal for us to reconsider a coverage decision.

For physicians requesting a Prior Authorization for patients with insurance through Blue Cross Blue Shield of Louisiana, please call 800.842.2015 or submit your request via fax using this form.


Prior Authorization Statistics 

In an effort to promote transparency of its prior authorization programs, Express Scripts publishes the following approval and denial statistics.