Do I have to enter a new code every time I log in?

Entering a new code each time during login helps us to make sure someone is not trying to access your account without your consent.

If you are using a trusted device (like a personal computer or smart phone), you can verify your device and browser for six months. This way, you won’t have to enter a code each time you log in. To verify your device, select the checkbox "Remember my login information" on the screen where you enter your username and password.

If you use a different device or browser, you’ll have to verify again.

Please note that the "Remember my login information" option is not currently available for single sign-on (SSO) or mobile app users, but we are working to add this feature as soon as possible.

If you can’t find the answer to your question, please contact us.