If your prescription requires a coverage review but you need your medication quickly, you can:
- Talk with your pharmacist about filling a small supply of your prescription right away. You may have to pay full price for this medication.
- Ask your doctor to contact Express Scripts to request a coverage review. Only your doctor (or in some cases, your pharmacist) can provide the information needed. If your doctor feels the situation is urgent, faster processing can be requested.
- Ask your doctor about prescribing a covered alternative medication.
- You can fill the original prescription at full price.
To help avoid a coverage review, ask your doctor if they’re connected to Real-Time Prescription Benefit so they can check if your medication is covered by your plan before you try to fill it. You can also use your online account or our mobile app to check pricing and coverage.