COVID-19 Resource Center

Man receiving vaccine from healthcare worker.

COVID-19 Resource Center

As more information becomes available about COVID-19, understanding what it means for you and your family can be challenging.

We’re here to help. Find answers to common questions and learn about vaccines, at-home tests, and treatment options.



covid

Need At-home COVID-19 Tests?

As of January 15, 2022, your health plan administrator may have started covering at-home COVID-19 tests. If they have, you are eligible to order 8 tests every 30 days for each person on your plan.

While the federal government has suspended their free delivery of at-home tests, we're still here to help you get the tests you need.

How to get free at-home tests:

• Express Scripts® Pharmacy

Order up to 8 at-home COVID-19 tests every 30 days from Express Scripts® Pharmacy. Log in or register to place your order. If you are covered by Medicare, Medicaid or CHIP or if your plan has opted out of this coverage, you will not be able to order at-home tests at this time. Due to potential limited supplies, some tests may take up to 2 weeks to arrive.

• Retail pharmacy

If your plan covers at-home COVID-19 tests, you get them at your local participating pharmacy. Purchase your tests at the pharmacy counter and offer your benefit information for a $0 copay. If you pay for the tests out of pocket, ask for a pharmacy receipt so you can get reimbursed. Log in for instructions on how to submit a reimbursement claim.

Pill Bottle

Get COVID-19 Treatment at Your Pharmacy

Tested positive for COVID-19? Skip the trip to a doctor. We’re partnering with pharmacies to help you get the treatment you need.

PaxlovidTM is a medication for those with mild to moderate COVID-19 who have a higher risk of developing severe COVID-19. It can reduce your symptoms and help you avoid going to the hospital. If your plan covers Paxlovid, you can get it prescribed directly by a pharmacist. Find out if Paxlovid is right for you.

Learn more about Paxlovid

How to get this treatment:

• Contact your pharmacy or go to its website to check if you’re eligible for treatment and to make an appointment

• Remember to bring your positive COVID-19 test result and your benefit information

Express Scripts Mobile App Smart Card Feature

New! SMART Health Card

Take your COVID-19 vaccine record with you wherever you go.

If we have your COVID-19 vaccine claim information*, you’ll find a record in your Express Scripts® mobile app. You’ll also find your SMART Health Card, a QR code that contains your name, birthdate, and verified vaccine information. Use it to share your vaccine status whenever you need it.**

*We’re working to get more sources of vaccine data so we can show more records.
**SMART Health Card readers may be used when proof of vaccination is needed.

injection vaccine

Vaccine Safety

How to Stay Safe with Home Delivery

Protect yourself and skip the trip to the pharmacy. You can get your medicine delivered right to your door.

Learn more


Be a Community of Immunity.

Let's start small so we can move forward.

By getting vaccinated, we can all move forward together. Vaccine guidelines and requirements can vary by state and county. To help make it easier, we’ve put together links to each state’s health department vaccine resources with information about when and how to sign up.

Community of Immunity

COVID-19 FAQ

Order from Express Scripts® Pharmacy. Log in or register to place an order. Please keep in mind, in the short-term, there will be limited supplies and tests may take up to 2 weeks to arrive. We're working to improve our supply and turnaround time.

Due to high demand, it may take up to 2 weeks to receive your tests.

Most at-home COVID-19 tests use a gentle self-collected anterior nasal swab sample to determine a positive or negative COVID-19 result. The swab is swirled in a chemical solution and applied to a test strip. Follow the specific instructions on your test for accurate results. You can also learn more on our blog.

Pfizer’s Paxlovid is an investigational medicine approved for emergency use to reduce the severity of mild to moderate COVID-19. The treatment may also reduce sick time or risk of hospitalization.

Paxlovid is an investigational medicine approved for the swift treatment of COVID-19. “Emergency Use Authorization” allows this treatment to reach the public faster than traditional treatments given the public health crisis. Due to this, some side effects and long-term results of Paxlovid may still be unknown.

It’s recommended to take Paxlovid as soon as possible after diagnosis and within five days of the onset of symptoms.

If your plan covers Paxlovid, you may be able to get it prescribed by a pharmacist. If not, ask the pharmacy about your payment options.

Paxlovid may be used to treat mild-to-moderate COVID-19 in adults and children 12 years or older who weigh at least 88 pounds (40kg). These individuals must be at risk for severe COVID-19 and have recently tested positive for the virus.

Please be sure to mention if you are pregnant, may become pregnant, or are breastfeeding a child. You should also tell your pharmacist about any allergies you may have, as well as if you have liver or kidney disease or any serious illness.

Paxlovid is an investigational medicine approved for emergency use. As such, new side effects may be discovered.

Possible Paxlovid side effects include:

  • Allergic reactions (hives, throat tightness, trouble swallowing, rash)
  • Liver problems (jaundice, dark urine, pale stool, itchy stomach)
  • Resistance to HIV medication

Less common Paxlovid side effects may include:

  • Altered taste
  • Diarrhea
  • High blood pressure
  • Muscle aches
  • Abdominal pain
  • Nausea

Contact your healthcare provider if you have any side effects that bother you or do not go away. You can report any side effects to the FDA online or by calling 1-800-FDA-1088.

If you can also contact Pfizer directly, either online or by calling 1-800-438-1985.

COVID-19 vaccines are covered through the pharmacy benefit for most plans. Check with your plan sponsor about specific coverage and copayment information.

If COVID-19 vaccines are covered, you and all other members covered by your plan can go to a local participating pharmacy to get the COVID-19 vaccine, once it becomes widely available. Please note, every state has specific regulations regarding age restrictions, which vaccines can be administered by a certified pharmacist, and if a prescription is required. Call your pharmacy before visiting, to ensure the pharmacy is able to administer the COVID-19 vaccines, the pharmacy has vaccines available for administration, and to schedule an appointment if one is required by the pharmacy.

If you were vaccinated at a retail pharmacy, you can easily view your vaccination status in the Express Scripts mobile app.

If you were vaccinated at a mass vaccination site and no claim was filed with Express Scripts, you will need to use your paper vaccination card. You can also check with your local state health registry for verification information.

Immunizations, more commonly referred to as vaccines, help protect you, your family and friends, and the community from contracting and spreading vaccine-preventable diseases like seasonal flu, whooping cough, measles, shingles, pneumonia, and COVID-19. According to the Centers for Disease Control and Prevention (CDC), we vaccinate not only to protect ourselves and our children from seasonal illnesses like the flu, we vaccinate to protect our future because vaccinations are one of the best ways to put an end to the serious side effects of certain diseases. Additionally, COVID-19 vaccines are one of many important tools to help us take control of this pandemic.

Find out more of what the CDC has to say about the importance of vaccines at www.cdc.gov/vaccines/vac-gen/vaxwithme.html.

At this time, the answer is unclear. Viruses tend to mutate over time, plus we do not yet completely understand how long vaccinations may provide protection from COVID-19 infection. This is a matter that will continue to be studied by the medical and scientific community.

Some of the most common vaccinations like flu vaccines are covered through your prescription plan. Check with your plan sponsor about specific coverage and copayment information.

If flu vaccines are covered, you and all other members covered by your plan can go to a local participating pharmacy to get the flu shot. Please note, every state has specific regulations regarding age restrictions, which vaccines can be administered by a certified pharmacist, and if a prescription is required.

Data from the Centers for Disease Control and Prevention (CDC) show that in the 2018-19 flu season, only about 45% of adults received their flu shot. This year, more than ever, we encourage as many Americans as possible to get the flu vaccine – even those who haven’t been vaccinated in the past – to help in the fight against COVID-19. It’s especially important for pregnant women, older adults, and people with chronic health conditions to get the flu vaccine not just this year, but every year.

Don’t see what you are looking for?

For more information on coronavirus, please visit the official:

CDC website


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