Blue Cross Blue Shield of North Carolina

Pharmacist Angelica

Welcome to your new pharmacy

Your health plan is offering Express Scripts as your new home delivery pharmacy.

  • Simple, stress-free ordering
  • Safe, accurate prescriptions delivered to your door
  • World-class customer support, 24x7

Get Started

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How it works

Step 1: We received your prescriptions

On April 1, 2021 your active prescriptions were automatically transferred to our pharmacy. If you're out of refills or take controlled substances, ask your doctor to send us new prescriptions. Take a look at our FAQs for more info. 

 

Mobile order screen

Step 2: Create an account

Getting started with Express Scripts is easy. Create an account using your benefit plan's ID card. If you have questions, give us a call at (833) 599-0449.

 

Customer with iPad

Step 3: Order your medication

Log in to your account and order your available prescriptions. Get real-time updates as we fill and ship your medication, online or with the mobile app. Free standard shipping is included in your plan.

 

About Express Scripts

Since our first prescription delivery in 1986, we’ve worked to build an innovative pharmacy designed around you.

 

Free standard delivery in weather-resistant packaging

Specially trained pharmacists ready to answer your questions 24/7

Automatic refills for eligible medications

Affordable medication prices based on your benefit plan

Manage prescriptions online

Manage your medication. Anytime. Anywhere.

Use our best-in-class website and mobile app for all your pharmacy needs.

Express Scripts Mobile App


4.7 iOS App Store (05/13/2020)
4.8 Google Play Store (Version 11.4.2)

FAQ

How do I transfer my prescriptions from the pharmacy I use now?

Express Scripts® Pharmacy has already received qualifying prescriptions with remaining refills from your prior home delivery pharmacy provider.

You can register online to view your prescriptions and place an order. 
Some prescriptions will not be moved, such as prescriptions for controlled substances, medicines regulated by the government and prescriptions that have expired or do not have any refills left. For those prescriptions, you can ask your doctor to send new prescriptions to Express Scripts® Pharmacy.

What information do I need to do to start using Express Scripts® Pharmacy?

If you’ve used a home delivery pharmacy in the past year, you can create an online account. You will need your member ID located on the front of your health insurance card and it will only take a few minutes.  

Your prescriptions with refills remaining will be automatically transferred to our pharmacy. If you’re out of refills, have an expired prescription, or need a new prescription, you can ask your doctor to send any new prescriptions electronically, by phone, or directly to Express Scripts® Pharmacy. Your doctor can call (888) 327-9791 for prescriber instructions. Make sure you provide your doctor with your member ID number.

Will I pay a different price for my prescriptions? Where can I find out how much my they will cost?

The price of your medication is set by your health plan and there could be a change from what you paid in the past. Please contact your health plan for the most accurate pricing information.

I need to refill my medicine soon. Do I use Express Scripts® Pharmacy or my current pharmacy?

If you need to refill your medicine soon, please contact your current pharmacy. First-time orders typically take 8-11 days to be processed and delivered.

Can I fill all my prescriptions through home delivery from Express Scripts® Pharmacy?

You can order up to a 3-month supply of long-term, maintenance medication to be delivered to your home. It’s one of the most cost-effective, convenient ways to fill prescriptions and may help save you money.

When will I get my medications delivered? Can I track my medications?

Orders are usually processed within 48 hours and shipped within 5 days after we receive them. You can track your orders in your online account or the mobile app.

Is there a delivery/shipping fee?

Standard shipping is free. Orders are sent in tamper-evident, weather-resistant, unmarked packaging that ensures your privacy. Medications are delivered by your regular carrier, unless the medication requires special handling, such as refrigeration. At your request, Express Scripts® Pharmacy can mail prescriptions to a secondary address.

Is there a payment plan option?

Yes. Express Scripts® Pharmacy offers an Extended Payment Plan that gives you flexibility to pay for your medication in three monthly installments. You can choose to pay in installments when you place your order.

Does Express Scripts® Pharmacy accept coupons?

Express Scripts® Pharmacy does not currently accept manufacturer and/or online coupons (ex. GoodRx).

Don’t see what you are looking for?

Express Scripts® Pharmacy is all about you.

Our pharmacy is here for you. Here for answers. Here for anything 24/7.

Get Started

Already have an account? Log in

Have questions? Call us at (833) 599-0449.