Blue Cross Blue Shield of North Carolina
How it works
Step 1: We received your prescriptions
On April 1, 2021 your active prescriptions were automatically transferred to our pharmacy. If you're out of refills or take controlled substances, ask your doctor to send us new prescriptions. Take a look at our FAQs for more info.
Step 2: Create an account
Getting started with Express Scripts is easy. Create an account using your benefit plan's ID card. If you have questions, give us a call at (833) 599-0449.
Step 3: Order your medication
Log in to your account and order your available prescriptions. Get real-time updates as we fill and ship your medication, online or with the mobile app. Free standard shipping is included in your plan.
Express Scripts® Pharmacy has already received qualifying prescriptions with remaining refills from your prior home delivery pharmacy provider.
You can register online to view your prescriptions and place an order.
Some prescriptions will not be moved, such as prescriptions for controlled substances, medicines regulated by the government and prescriptions that have expired or do not have any refills left. For those prescriptions, you can ask your doctor to send new prescriptions to Express Scripts® Pharmacy.
If you’ve used a home delivery pharmacy in the past year, you can create an online account. You will need your member ID located on the front of your health insurance card and it will only take a few minutes.
Your prescriptions with refills remaining will be automatically transferred to our pharmacy. If you’re out of refills, have an expired prescription, or need a new prescription, you can ask your doctor to send any new prescriptions electronically, by phone, or directly to Express Scripts® Pharmacy. Your doctor can call (888) 327-9791 for prescriber instructions. Make sure you provide your doctor with your member ID number.
The price of your medication is set by your health plan and there could be a change from what you paid in the past. Please contact your health plan for the most accurate pricing information.
If you need to refill your medicine soon, please contact your current pharmacy. First-time orders typically take 8-11 days to be processed and delivered.
You can order up to a 3-month supply of long-term, maintenance medication to be delivered to your home. It’s one of the most cost-effective, convenient ways to fill prescriptions and may help save you money.
Orders are usually processed within 48 hours and shipped within 5 days after we receive them. You can track your orders in your online account or the mobile app.
Standard shipping is free. Orders are sent in tamper-evident, weather-resistant, unmarked packaging that ensures your privacy. Medications are delivered by your regular carrier, unless the medication requires special handling, such as refrigeration. At your request, Express Scripts® Pharmacy can mail prescriptions to a secondary address.
Yes. Express Scripts® Pharmacy offers an Extended Payment Plan that gives you flexibility to pay for your medication in three monthly installments. You can choose to pay in installments when you place your order.
Express Scripts® Pharmacy does not currently accept manufacturer and/or online coupons (ex. GoodRx).