Behind every prescription is a team
Your prescriber selects medications based on your health needs, but they may not always be aware of which options work best with your specific pharmacy benefit. That’s where we come in. Express Scripts® Pharmacy Benefit Services helps connect the dots to make sure you have access to medications that are appropriate, covered, and affordable under your plan.
We make sure your care fits into your life.
Here’s how we fit in
We work behind the scenes to connect the people, benefits, and services that help you get the medications you need.
From prescription to medication*
Helping you navigate coverage, pharmacy fulfillment, and savings—with support along the journey.
Prescription is written
Providers and patients can review coverage and savings options before finalizing a prescription, helping them choose the best-fit medication and avoid unexpected costs or delays.
Prescription is processed
The pharmacy reviews your prescription and checks your coverage. Clinical and safety checks are also performed.
You receive your medication
You may pick it up at a retail pharmacy or receive it through home delivery, if included in your plan.
Ongoing management
Stay organized as your prescriptions and needs change—with easier medication access and savings opportunities along the way.
Home delivery and retail options
Depending on your prescription and plan, you may have more than one way to get your medication. Many people use a combination of both options, if available. Learn more about pharmacy network fundamentals.
+ Home delivery
For certain medications, especially ongoing ones, home delivery may offer added convenience, with medications shipped directly to your home.
+ Retail pharmacy
You can also fill prescriptions at a retail pharmacy in your plan’s network, often for medications you need right away.
Managing care over time
Express Scripts Pharmacy Benefit Services helps you manage your medications with confidence and stay connected to the support you need over time.
+ Track prior authorizations, also called coverage reviews
+ Review past claims and see what discounts applied
+ Update communication preferences
+ Discover ways to save time and money on your prescriptions
*Coverage, cost, and options depend on your specific health plan.