Educational Video Hub

Express Scripts pharmacy benefits video hub

Watch quick, expert-led videos to learn, compare, and get more out of your pharmacy benefits and tools.

woman smiling holding a tablet

Express Scripts educational video hub 

These short videos are designed to help you understand your benefits, explore tools, and make more informed decisions at every step of your experience.*

Before your benefits begin

Prepare for your pharmacy benefits before they begin. Get a look at information that may be available during open enrollment, such as covered medications, estimated costs, and nearby in‑network pharmacies, to help you understand what to expect once coverage starts.**

Savings tools 101

Get a look at how savings tools help you understand medication costs even before you fill a prescription. You’ll see how to check your plan’s coverage, compare prices across pharmacies, and spot personalized savings opportunities that may help lower what you pay.

Intro to the mobile app and member website

Take a guided look at the app and member website and what’s available once you log in. You’ll see how to check medication prices, find in‑network pharmacies, view claims, access digital ID cards if your plan allows, and keep track of coverage updates—all in one place.

Prescription drug lists and formularies 101

Learn how prescription drug lists, called formularies, work and why they matter. You’ll see how medications are organized into tiers, how coverage can affect cost, and how to check your medication options and alternatives online, including during doctor visits.

Prior authorizations and coverage reviews

Get a clear look at what prior authorizations, also called coverage reviews, are and when they may come into play. You’ll learn why some prescriptions might need extra review, what the process looks like, and how to track updates and decisions online.

Pharmacy network fundamentals

Get familiar with pharmacy networks and how they affect where you fill prescriptions. This video shows how staying in‑network can help reduce costs and how to find nearby in‑network and preferred pharmacies using digital tools.

Mastering your member benefits

Get oriented with your pharmacy benefits and get set up for success from day one. This video covers what information is available before and after benefits begin. It also covers how to register and how digital tools can help you manage prescriptions, costs, and coverage with confidence.

* Information shown and coverage details may vary depending on your plan.
** Availability of tools and information varies by plan.