About us

As part of Evernorth Health Services®, a health services organization designed to make the system and people better, Express Scripts is Evernorth’s pharmacy benefit manager (PBM). This means we manage all your pharmacy benefit services for your plan provider.

If you are an Express Scripts member, we’ll help you get the right medication from recommended pharmacies in your plan, so you can stress less and save more on your prescription medications. Check out this short video to learn more.

By creating an Express Scripts account, you could get access to personalized savings recommendations that take the guesswork out of your prescription benefit. You can access your account online anytime or use our highly rated mobile app to manage your prescriptions on the go. If included in your plan, we also offer convenient home delivery of your long-term medications through our online pharmacy.

You can depend on us for simpler, more affordable pharmacy care 24/7. Learn more about your benefits.

A pharmacy benefit manager (PBM) is an organization that manages the pharmacy portion of your health plan coverage to help medication safer and more affordable. Just like your health plan covers your doctor visit; your pharmacy benefits or prescription plan cover the medication your doctor prescribes. Through your pharmacy benefits, you have access to a network of covered pharmacies and medications.

As your PBM, Express Scripts by Evernorth® works with your plan provider to help you stress less and save more on your prescription medications.

Express Scripts Pharmacy is a home delivery pharmacy operated by Evernorth, just like Express Scripts is a pharmacy benefit manager operated by Evernorth. Since 1987, millions of patients have trusted Express Scripts Pharmacy with their prescription medications.

Express Scripts Pharmacy offers the same support and safety as a retail pharmacy, while also giving you the convenience and potential savings of home delivery.

If part of your plan, Express Scripts Pharmacy by Evernorth® will deliver up to 3-month supplies of medication you take regularly right to your home. We handle millions of prescriptions each year through home delivery, and by using Express Scripts Pharmacy, you could save 32% on your prescriptions compared to retail pharmacies.

With Express Scripts Pharmacy, you get:

• Simple, stress-free ordering and automatic refills for eligible medications
• Free standard shipping and flexible payment options
• True 24/7 support, including access to pharmacists trained in specific conditions like diabetes and heart disease
• An Express Scripts account offering real-time tracking for your home delivery orders

Learn more about how home delivery works.

We work directly with FDA-approved pharmaceutical manufacturers just like other major pharmacies. The medications are stored in one of our home delivery pharmacies across the country. When you place your order, we choose one of our pharmacy facilities to fill your prescription depending on the medication and delivery location.

If you are an Express Scripts member, you may be able to get specialty medications through Accredo, Evernorth’s full-service specialty pharmacy.

Accredo serves patients with complex and chronic health conditions, including cancer, hepatitis C, HIV, bleeding disorders and multiple sclerosis. Our specialty-trained pharmacists, nurses and clinicians work together to provide personalized care.

Through Accredo’s 15 condition-specific Therapeutic Resource Centers (TRCs), we provide patients with the resources they need to manage their condition, including:

• Access to specialty-trained pharmacists on the phone
• Access to specialty-trained infusion nurses that meet patients face-to-face in their homes
• Nutrition support for oncology patients
• Therapy management programs to protect patient health and safety
• Complete coordination of care among the medical benefit, pharmacy benefit and doctors
• Safe, prompt delivery of medications, including training on administration of the medication

Yes, the Express Scripts® mobile app lets you manage your prescription plan anytime, anywhere. You can download the Express Scripts mobile app for free from your device's app store.

With the app, you can:

• Access your prescription ID card 24/7. You can download it to your phone, save it to your digital wallet or print a copy.
• Track home delivery orders, make payments and check your order status.
• Find money-saving recommendations to help you get the most out of your pharmacy benefit.
• Check your coverage during a visit with your doctor to make sure you’re getting a medication that works for you and your plan.
• View your prescription claims history all in one spot.
• And so much more!

Some of these features may depend on your plan.