Have you tried telehealth or virtual doctor visits?

From urgent and primary care to therapy and dermatology, telehealth can support more than you might think.

Since the start of the pandemic in 2020, about two-thirds of people have tried at least one virtual telehealth appointment with a healthcare provider.¹ Telehealth or virtual visits are online appointments that can make access to healthcare much easier, and help to decrease the stress of travel, waiting rooms, and scheduling.

What can telehealth be used for?

Telehealth online appointments are a great substitute for urgent care visits to diagnose and treat non-emergent issues such as cold and flu symptoms, rashes, or pink eye. But you can also use telehealth for routine care and medication maintenance. Licensed healthcare practitioners are available to prescribe medications or renew prescriptions, discuss test results, and answer any medical questions you may have.

For people with behavioral and mental health conditions, virtual visits provide a convenient access to therapists as well as psychiatrists and psychiatric nurse practitioners from the privacy of your home. They can provide counseling and assess how well a medication is working.

Telehealth also makes medication maintenance easier for people with chronic conditions such as asthma, type 2 diabetes, high blood pressure, and more. Routine care for these conditions can be delivered virtually, offering a quick and convenient way for a healthcare practitioner to check on your health and make sure your current treatment is working as it should.

From mental and behavioral health to chronic conditions, online healthcare providers can help you manage so many healthcare needs. They can also send new prescriptions or refills for existing prescriptions to your pharmacy — and with Express Scripts^® Pharmacy, medication is delivered right to your door.

Does my insurance cover telehealth?

With the convenience and popularity of virtual visits, many insurance providers are increasing their coverage for telehealth. Check to see if your insurance benefits cover telehealth visits.

Providers like MDLIVE offer routine care for chronic conditions such as asthma, high cholesterol, type 2 diabetes, high blood pressure, thyroid issues, and dermatology conditions. And MDLIVE’s board-certified doctors can send prescriptions for maintenance medications to Express Scripts^® Pharmacy.

Talk to your doctor or pharmacist about telehealth

If you have questions about whether your health condition can be managed with virtual visits, ask your doctor or pharmacist. At Express Scripts^® Pharmacy, our pharmacists are here to help you, 24/7.

1 J.D. Power, Telehealth Emerges as Preferred Channel for Routine Care While Increasing Access to Mental Health Treatment, J.D. Power Finds (September 29, 2022): jdpower.com.