If you are in an area impacted by an emergency or disaster event, you may be able to get an early refill of your prescription if it lost or damaged. Call the number on the back of your prescription ID card or call 800.282.2881 to get approval for an early refill. Depending on your plan, you can log in and view your Prescription ID Card underAccount in the main menu.
Express Scripts replaces lost or damaged home delivery prescriptions. You will not be charged the copays or shipping costs for the replacement prescriptions.