How do I order prescription refills and renewals online?
For easy-order prescription refills and renewals online, anytime, register now.
More about prescription refills:
What is the difference between a refill and a renewal?
Renewal prescriptions are necessary once a prescription has no refills remaining or it has expired. A renewal prescription requires approval from your physician or healthcare professional. Once your physician has approved and written a new prescription to continue therapy, you may send it to Express Scripts for processing. For your renewal to be processed, your physician must respond to our fax request for authorization. We recommend that you make your physician aware that you are taking advantage of our home delivery pharmacy, and to expect a fax from Express Scripts. You will receive an email confirmation for your renewal request. Please allow 48 hours for your physician to review this request. Should your physician deny your renewal request, you should contact him/her directly for further assistance.
Renewal requests are only accepted for prescriptions that are more than one year old and that have been previously dispensed by Express Scripts. To help protect our patients, certain medications are excluded from our renewal program and require you to contact your physician directly.
What is the difference between refilling a prescription and renewing a prescription?
When I'm on the site, how will I know if I have prescriptions that are ready for refill or renewal?
I want to refill/renew a prescription but I do not see it listed in my order center. How can I order this prescription?
If you still do not see your prescription, be sure to check the prescription number you are entering to make sure it is current and accurate.